HandPunch Guys can troubleshoot and repair any of your malfunctioning time clocks. Examples of some issues you might encounter are employees having problems punching in/out, clock not booting up properly, software not communicating to the clock, display showing strange characters or blank screen, etc. In addition to repair service we can also supply parts such as the following: Ethernet Adapter, Modem Card, Platen, Top Panel, LCD, Keypad, Power Supply, Wall Mount Bracket, Backplate, keys, Outdoor Enclosure (with or without heater), Table Mount, internal battery backup, lithium battery. We also have stock of refurbished and certified pre-owned terminals from companies such as Jantek, Infotronics, ADP Handpunch LE, NovaTime, Infinitime, and more.

HandPunch Enrollment Instructions

1. Press Clear then Enter
2. Enter Supervisor Pin #
3. Place Hand
4. When it says Enter Password - Press 4 then Enter
5. Press Enter to Add Employee
6. Enter Employee Pin #
7. Employee Places Hand Three Times

Configure IP Address

1. Press Clear then Enter
2. Enter Supervisor Pin #
3. Place Hand
4. When it says Enter Password - Press 2 then Enter
5. Press No until it says "Set Serial". When it says "Set Serial" press Yes.
6. Enter IP Address
7. Enter Default Gateway
8. Enter Host Bits (This is the subnet mask). For example, a subnet mask of 255.255.255.0 would be 8 host bits
9. Baud Rate 9600 press Yes
10. Then press Clear to take you back to the main screen

We can also troubleshoot any error codes you may see on the LCD such as:

• Ethernet not Found
• Error Code 17 Press #
• Error Code 18 Press #
• Error Code 19 Press #
• Error 32
• Error 48 Press #
• Error 49
• Error 64 Call Factory
• Error 80 Press #
• Error 96
• Error 112 Press #
• Error 113
• Error 129 Press #
• Error 128
• Error 130
• Error 131
• Error 136
• Error 144
• Model Error
• Error 160 Press #

The following are manuals that you can download:

• HandPunch 1000/1000E Manual
• HandPunch 2000 Manual
• HandPunch 3000 Manual
• HandPunch 4000 Manual